Live Life In The Center Of It All
Frequent Questions
Contact us for more information.
-
What kind of pets do you allow? Do you permit exotic pets?No exotic pets. Please see breed restrictions below.
-
How many pets may I have?Limit 2 per apartment.
-
Are there any deposits, special fees, or monthly charges to have a pet?Yes. $300 non-refundable pet fee for pets less than 35 lbs, $500 non-refundable pet fee for pets over 36 lbs. Pet Interview and Manager Approval may be required. Breed restrictions may apply: American Pit Bull Terriers, Rottweiler’s, German Shepherds, Husky's, Doberman Pinschers, Chow's, Jack Russell Terrier, Dachshund’s, and Chihuahua's. Any pet deemed aggressive will not be permitted.
-
What must I bring with me to tour an apartment?Valid government issued picture ID for those 18 years and over.
-
What are your fees and monthly charges?One time fees: App fee $40 single application fee, $55 joint application fee, $100 administrative fee. Monthly Rent as listed on signed lease and any additional fee may be added such as covered parking.
-
What are the income and credit qualifications?Income must be 3 times monthly rent, positive credit, positive rental history, no felonies and no evictions.
-
What is acceptable “proof of income” to sign a lease?3 most recent check stubs, W-2, and offer letter or signed employment verification form.
-
What happens if I qualify for an apartment, but my roommate does not?New roommate or cosigner will be needed and must qualify under rental criteria.
-
Is my security deposit totally refundable?Yes – full deposit may be refundable – determining final move out and fulfilled lease term.
-
If I get a job transfer, can I break the lease?No, fees will be applied and a proper 30 day notice on or before the 1st of the month is needed in writing. A onetime re-letting fee of 85% is required and monthly rent is due until the apartment is re-leased to new qualified applicant.
-
Can I change to a month-to-month lease plan after my first year?Yes, market rent and $200 month-to-month fee will be applied.
-
What utilities are included in my lease?None.
-
How long is the term of the lease?6-15 month lease term options.
-
Do you accept leases for short terms?Yes, if lease expiration date is available. Additional fees do apply.
-
Am I required to have renters insurance?No, but it is recommended.
-
Do you offer furnished apartments?No.
-
Do you offer corporate apartments?No.
-
If something needs to be repaired in my apartment, how do I report it?All service requests are submitted to our office by phone, email or in writing.
-
When is my rent payment due?First of every month.
-
What day of the month am I liable for a late charge?Fourth of the month. A $50 initial charge and $10 per day apply until rent is received in full.
-
Will you accept electronic payments from my bank?No.
-
Is there a place where I can pay my rent after office hours?Our rent drop slot or online.
-
There is a person who might be staying with me for a while, is that permitted by the lease?Yes for no more than 2 consecutive days without our prior consent, and no more than twice that many days in a month. Applicant over the age of 18 must fill out application* (application fee will be applied).
-
Do you have assigned covered parking?Yes, additional $45 monthly fee.
-
I have a motorcycle, where can I park it?Any open parking space.
-
My children live with me in the summer; do I need to notify your office when they arrive?Yes.
-
Can I install my satellite dish at my apartment?Yes, all apartments with a patio or balcony facing south are permitted to properly install a satellite dish; dish will need to be placed properly inside of patio/balcony on a tripod and can be professionally mounted inside railing.
-
Do you have cable services?Not included. You may contact Spectrum and Direct or Dish.
-
Does the property have a fitness center?Yes.
-
Does the property have a swimming pool?Yes.
-
Does the property offer on-site recycling?No, not onsite. Please contact the City of Mission, 956-583-2564 for drop location.
-
Are gas grills permitted at your property?No, but please take advantage of our outdoor kitchen we have provided.
-
Is there any additional storage space available at your property?Each Patio or Balcony has an additional storage closet, sizes vary.
-
Are residents permitted to paint their apartment?No.
-
Will you accept my delivery packages for me?Yes.
-
Do you have a list of Preferred Employers?Call and ask us about our Preferred Employers discount (956) 584-7777
-
Where do I register to Vote?www.co.hidaldo.tx.us 101 S. 10th Ave Edinburg, TX 78539 Ph: (956) 318-2570 Fx: (956) 393-2039
-
How is your property different from the competition?1) Five star Customer Service 2) Great Location 3) Custom Home Interiors
